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Improper installations, repairs, or modifications;c. Mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; andd. Undetectable pre existing conditions which are defects or mechanical failures that could not have been detected by a visual inspection and/or simple mechanical test. A visual inspection of the covered item verifies that it appears structurally intact and without damage or missing parts that would indicate inoperability. A simple mechanical test is defined as turning the item on and off to ensure that it is operational. While turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes. I have had ahs for about 5yrs now overall the service has been good, I have had good and bad contractors,one i had for my a/c was terrible, the tech did not seem like he wanted to do the work and lied about access to my house, when i called the company re their tech they took up for him, the next time i had a/c problems i told ahs i did not want that company and was given a different company, this company was very helpful and professional. I have used ahs many times during this 5 yr period and they have always been very helpful. Today I had to call them re my washer, last month my garage door broke, i called for service and a company was dispatched the springs on my garage door broke as this was not covered under my warranty ahs did not pay for the repair, the company told me i didn't have to pay the service fee if they did the work which i let them do, i did not know whether i pay the fee or not the company bills ahs and they pay the company and ahs will charge you for the fee anyway,well today when i called about my washer i was told about the previous fee, i expressed to the agent i did not have money to pay the previous fee and the new fee for my washer, agent told me she could send me card to cover my fee for the washer but i would still have to pay the previous fee before i could go with my next request, so i told them to cancel request for my washer, at this time i was mad because the garage door tech lied about me not having to pay service fee to them they just billed ahs and knew ahs would get money from me i called garage door company and expressed my displeasure with them to no avail i called ahs back and spoke to a different agent who went ahead and processed the request for my washer and told me when i received the card for the previous fee just call back and they will apply the card then, so now all i have to pay is for the tech to come out for my washer. i have mixed feeling regarding home warranties, i don't know if the warranty companies are bad or if it is the contractors they use or a little of both, so far ahs has been ok for me as most times i needed them they have provided the service i neededYep this is exactly what happened to us with the ac system. Our was shot.

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Date Title Description
December 1, 2010 home warranty companies reviews florida and fully hide behind email no return calls and time.
November 28, 2010 home warranty companies dallas texas With that said, I will say, I had a home warranty on my "home from hell" in California, and Thank God we had it.
November 23, 2010 home warranty companies naples florida I'll be filing complaints with BBB and our state Attorney General's office for consumer affairs, and considering a small claims action to recover the cost they refused to pay.
November 21, 2010 home warranty insurance consumer reports Then we finally got a fantastic company out to look and quote the unit.

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The home warranty fills in valuable coverage where your homeowners insurance doesn't apply. More…

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He also serves as President of the National Home Service Contract Association, representing the home warranty industry and is a board member of the Real Estate Service Provider’s Council. More…

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We are not liable for the negligence or other conduct of the Service Provider, nor are We an insurer of Service Provider’s performance. More…

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